MedStack Legal Documents
Last updated: August 6, 2019
Our MedStack Technical Support tiers cover development and production issues for MedStack products and services, along with other key stack components:
MedStack Support does not include:
|Type of Request||Hours||Response time|
|Informational requests||9 am to 5 pm Eastern Time on business days (in Ontario, Canada)||24 hours|
|Non-functionality of a MedStack system||7 am to 11 pm Eastern Time on business days (in Ontario, Canada)||4 hours|
To better assist you and process your request faster, we would like you to follow the guidelines below when sending us a support ticket wherever applicable:
Book a demo today and see how easy it is to get started with MedStack.
Stay up to date on the latest industry news and get MedStack product updates right in your inbox.