Product Manager

Intermediate level

(Toronto-based but remote is acceptable, work-from-home, salaried + equity + bonus + benefits)

MedStack is on a mission to transform the process of healthcare innovation. The company is a venture-backed startup backed by prominent VCs and is a successful graduate of 500 Startups (Techcrunch pick) and the Creative Destruction Lab, and seeks its first Product Manager to drive towards its ambitious goals for 2019 and beyond.

Our product is a highly-advanced, automation-powered cloud hosting environment dedicated to digital health applications that automatically builds in and manages the privacy and security expectations that their customers (hospitals, insurance companies, public health and clinic networks, and patient populations themselves) adhere to, and that often create a massive barrier to innovation adoption.  The company has several such applications on its network already across North America and beyond.

Our business is one of providing a subscription technology platform, but we are also a movement, a community and are champions of startups and entrepreneurship.  Our customers work with us and with each other to tackle the world’s biggest problem, making healthcare more efficient, accessible, economical and effective.

Product Management culture is deep within the organizational DNA of MedStack (both founders are Product Management followers, and one taught it as a course for several years).  We place a high priority on building considerations of customer centricity, business model and long-term value into everything we do, and are seeking the ideal candidate to help us operationalize this as we scale.

Responsibilities:

  • Be the primary voice of the target user in technical, marketing and sales planning, participating in planning and management meetings on both sides of the business
  • Customer interviews and value analysis
  • Industry trends analysis and champion of new opportunities
  • Competitive analysis in business model, target market, positioning, technology and user experience – be our resident expert in competitive offerings
  • Supporting messaging, communications and prioritization decisions for customer request and support activities
  • Feature definition and prioritization in engineering sprint planning

Qualifications:

  • Our target user is a back-end software developer, so this experience is essential.  Demonstrable knowledge and comfort with DevOps practices, tools, infrastructure management and back-end development
  • You have a portfolio of products you’ve coded and built in the cloud, and a passion for continued elevating of your skillset with new tools
  • 2-4 years’ product planning experience in a technology startup environment, as a product manager, founder, or technical sales or support role
  • Experience in working with highly-regulated industries – you need to be comfortable reading, staying up to date on and interpreting legislation
  • Top-notch demonstrable negotiating skills, internally and externally
  • Strong communicator – show us you’ve done live presentations and have written material for the public
  • Passionately organized – you have tools to manage your time and tasks personally and you can show them off
  • Roadmaps, user stories, features and benefits summaries, messaging documents – you know what they are and have written them
  • You live in the schools of Eric Ries, Ken Norton and Geoffrey Moore and can quote them
  • Demonstrable love for startups and entrepreneurs, from their stories to their successes
  • Industry knowledge of healthcare IT and regulations is ideal but not required

Working Environment:

  • MedStack is a remote work culture company.  Each team member has a distinct set of responsibilities and is self-directed, often working from home.  We rely on video conferencing and heavy Slack communication extensively.
  • We meet as a team at least twice a month to celebrate, speak frankly, plan, tackle challenges and learn from each other.
  • We have high standards for specificity, accuracy, and quality.  Our core product is digital security infrastructure and everything from our team processes to our brand reflects a culture of facts-first, entrepreneurship vs the status quo, celebrating our customers’ success before ours and collaboration and openness.
  • We are not hierarchical and we have stringent and bold objectives on diversity and inclusion.
  • This position is intermediate salaried with a generous benefits and vacation package.  You will have the opportunity to partake in the company’s employee stock option plan, and there is no better time to come into an early-stage company that is redefining an industry.
  • A limited amount of travel, approximately a few days a month, may be required.

Recruitment Agencies: Please do NOT apply